Who we are
Our website address is: theharrowcoachcompany.co.uk
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Our website uses cookies to enhance your browsing experience and help us understand visitor behaviour.
Cookies are small text files stored on your device. Some cookies are essential for the site to function, while others help us analyse performance or deliver personalised content.
Types of Cookies Used:
- Essential Cookies – Required for website functionality
- Analytics Cookies – Help us understand how visitors use our site (e.g. via Google Analytics, Microsoft Clarity)
- Advertising Cookies – Used to show relevant ads through Google Ads and other platforms
- Preference Cookies – Remember your preferences and settings
Cookie Consent
When you first visit our site, a banner (powered by CookieYes) will ask for your consent to use non-essential cookies.
You can change or withdraw your consent at any time by clicking the Cookie Settings link on our website.
For more information about cookies and how to control them, visit www.aboutcookies.org.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Microsoft Clarity
Our website uses Microsoft Clarity, a web analytics tool provided by Microsoft Corporation, to help us understand how visitors interact with our site.
This allows us to improve the user experience, identify usability issues, and optimise our website design and content.
What Microsoft Clarity Collects
Clarity automatically captures:
- User interactions (such as mouse movements, clicks, scrolls, and page navigation)
- Device and browser information (screen size, operating system, browser type, and version)
- Anonymised session recordings and heatmaps (showing how users engage with pages)
- Referring URL and time spent on each page
This data does not include any personally identifiable information (PII) such as your name, email, or contact details.
How Microsoft Clarity Works
Clarity uses cookies and similar technologies to collect usage data and behavioural insights.
These cookies help us:
- Measure website performance
- Detect navigation problems or broken links
- Understand which sections of our site users engage with most
Microsoft Clarity also uses third-party analytics services, such as Bing Ads, which may combine behavioural data from our site with advertising data to improve ad targeting and effectiveness.
Legal Basis for Processing
We use Microsoft Clarity under the lawful basis of legitimate interests (UK GDPR, Article 6(1)(f)) — to improve our website usability and user experience.
However, as a matter of transparency and choice, we request your cookie consent through our CookieYes banner before enabling Clarity tracking.
Data Sharing and Retention
Microsoft may process collected data in accordance with their privacy policy.
You can learn more here:
🔗 Microsoft Privacy Statement
All collected data is anonymised and stored securely. Clarity data is typically retained for up to 12 months, after which it is automatically deleted.
Managing Your Preference
You can control the use of Microsoft Clarity tracking in the following ways:
- Adjust your cookie settings via the Cookie Consent banner (powered by CookieYes).
- Block or delete cookies via your browser settings.
- Use the Do Not Track (DNT) setting in your browser if you prefer not to be tracked.
Disabling these cookies will not affect your ability to use our website, but it may limit our ability to improve the site experience.